Sales Policy

Effective Date: December 13, 2024

Introduction
At Halis Jewelry, we strive to provide our customers with high-quality jewelry at affordable prices. Our Sales Policy outlines the terms and conditions related to the purchasing process, including pricing, payment methods, order processing, and shipping. By making a purchase on our website, you agree to the terms of this Sales Policy.

Pricing
All prices on our website are listed in USD and are subject to change without notice. While we make every effort to ensure the accuracy of our pricing, errors may occur. In the event of a pricing error, we will notify you before processing your order. If the price of an item is higher than stated, you will be offered the option to either accept the revised price or cancel the order for a full refund.

Order Processing
When you place an order on halis.site, we will send you an order confirmation email to acknowledge that we have received your order. This email will contain a summary of the items you have purchased, your shipping information, and an estimated delivery date.

Once we process your payment, we will begin preparing your order for shipment. Please note that all orders are subject to availability. If we are unable to fulfill your order due to stock issues, we will notify you promptly and offer alternatives or a full refund.

Payment Methods
We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment options, depending on the region

By completing your purchase, you agree to provide accurate billing information. Payment is processed securely through our payment gateway, and we take all necessary steps to ensure the security of your data.

Order Cancellation
If you wish to cancel your order, you must do so within 24 hours of placing the order. To request an order cancellation, please contact our customer service team at info@halis.site. Once an order has been processed and shipped, it can no longer be canceled, but you may initiate a return following our Refund and Returns Policy.

Shipping and Delivery
We offer shipping to various locations, including international destinations. Once your order is shipped, you will receive a tracking number to monitor the status of your delivery. Please ensure that your shipping address is correct at the time of purchase, as we are not responsible for errors in delivery due to incorrect information.

  • Domestic Shipping: Orders are typically processed within 2-3 business days. Delivery times vary depending on your location but generally take 5-7 business days.
  • International Shipping: International orders may take longer, depending on customs and shipping regulations. Please note that customs duties, taxes, and fees are the responsibility of the buyer.

Sales Tax
Sales tax is applied to orders where required by law. The tax rate is calculated based on your shipping address, and the final total will include applicable taxes.

Promotions and Discounts
Promotional offers, discounts, and coupons are subject to specific terms and conditions. They may not be applied to sale items or other restricted products. Discounts cannot be combined unless otherwise stated.

Returns and Exchanges
If you are not completely satisfied with your purchase, please refer to our Refund and Returns Policy for detailed information on how to return or exchange an item. Our policy provides instructions on eligibility for returns, exchanges, and refunds.

Changes to This Sales Policy
We reserve the right to modify or update this Sales Policy at any time without prior notice. Any changes will be posted on this page, and the updated effective date will be indicated at the top.

Contact Us
For questions regarding our Sales Policy, please contact us at:

  • Street: 326 San Antonio, Texas
  • Phone number: (210) 223-8555
  • Email: info@halis.site
  • Website: halis.site